Prisma Facility Services Privacy Policy

This policy covers Prisma Facility Service’s use of personal information that we collect when you use our website.

Topics:

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • What are cookies?

  • How do we use cookies?

  • What types of cookies do we use?

  • How to manage your cookies

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

 

What data do we collect?

From time to time, you will be asked to submit personal information about yourself (e.g. name and email address) in order to contact Prisma Facility Services.

By entering your details in the fields requested, you enable us to provide you with the information you require. Whenever you provide such personal information, we will treat that information in accordance with this policy. When using your personal information Prisma Facility Services will act in accordance with current legislation and aim to meet current Internet best practices.

If you provide the email address of a third party to Prisma Facility Services, we understand that you have permission to use this email address.

This website does not automatically capture or store personal information, other than logging the user's IP address and session information such as the duration of the visit and the type of browser used. This is recognized by the web server and is only used for system administration and to provide statistics, which we compile to evaluate site use. Please see our cookie policy below.

Links to other websites included do not imply any endorsement, validation or responsibility by Prisma Facility Services as to the content or privacy policies of such sites. We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages.

How do we collect your data?

You directly provide Prisma Facility Services Limited with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our services.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website via your browser’s cookies.

 

How will we use your data?

Prisma Facility Services Limited collects your data so that we can:

  • Process your order and manage your account.

  • Email you with special offers on other services we think you might like.

 

When Prisma Facility Services Limited processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

When you supply any personal information to Prisma Facility Services we have legal obligations towards you in the way we use this data. We must collect the information fairly, that is, we must explain how we will use it and tell you if we want to pass the information on to anyone else.

In general, any information you provide to Prisma Facility Services will only be used within Prisma Facility Services. Your information will be disclosed where we are obliged or permitted by law. Also, if you post or send offensive, inappropriate or objectionable content anywhere on or to www.prismafs.co.uk or otherwise engage in any disruptive behavior on www.prismafs.co.uk. Prisma Facility Services can use whatever information that is available to it about you to stop such behavior. This may involve informing relevant third parties such as your employer, e-mail/Internet provider, and law enforcement agencies about the content.

We will hold your personal information on our systems for as long as you use the service you have requested. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.

We will not contact you for promotional purposes, such as notifying you of improvements to the service or new services on www.prismafs.co.uk unless you specifically agree to be contacted for such purposes at the time you submit your information on the site, or at a later time if you sign up specifically to receive such promotional services.

Marketing

Prisma Facility Services Limited would like to send you information about our services that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt-out at a later date.

You have the right at any time to stop Prisma Facility Services Limited from contacting you for marketing purposes or giving your data to other members of Prisma Facility Services Limited.

If you no longer wish to be contacted for marketing purposes, please send an email to parisco@prismafs.co.uk.

What are your data protection rights?

Prisma Facility Services Limited would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Prisma Facility Services Limited for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Prisma Facility Services Limited correct any information you believe is inaccurate. You also have the right to request Prisma Facility Services Limited to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Prisma Facility Services Limited erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Prisma Facility Services Limited restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Prisma Facility Services Limited’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Prisma Facility Services Limited transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: +44 (0) 800 048 73 03

Or write to us: parisco@prismafs.co.uk

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Cookies cannot be used to identify you personally.


These pieces of information are used to improve services for you through, for example:

Enabling a service to recognize your device so you don't have to give the same information several times during one task.

Recognizing that you may already have given a username and password, so you don't need to do it for every web page requested.

Measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast.

Analyzing data to help us understand how you use our services so we can improve them.

Cookies are stored in the computer's memory only during your browsing session and are automatically deleted from your computer when the browser is closed.

These cookies usually store a session ID that is not personally identifiable to users, allowing you to move from page to page without having to log-in repeatedly.

Session cookies are never written on the hard drive and they do not collect any information from your computer. Session cookies expire at the end of your browser session and become no longer accessible after the session has been inactive for a specified length of time, usually 20 minutes.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Prisma Facility Services Limited uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies are used.

  • Advertising – Prisma Facility Services Limited uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, device, and your IP address. Prisma Facility Services Limited sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

 

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Prisma Facility Services Limited website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Prisma Facility Services Limited keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 31 March 2021.

How to contact us

If you have any questions about Prisma Facility Services Limited’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at parisco@prismafs.co.uk

Call us: +44 (0) 800 048 73 03

Or write to us at Suite 545, 5 Spur Road, Isleworth, TW7 5BD